privacy policy 

 

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How do we manage and use your Personal Data?

Swing Dance Cumbria will manage your personal data in accordance with our Data Protection Policy as stipulated below:

 What type of information do we collect?

Swing Dance Cumbria may collect and store the following information about clients using our services:

·        Name

·        Address

·        Email address

·        Telephone number 

Names and email addresses may be collected in writing at classes and events or through email communications/ Facebook messages. 

Why do we collect such personal information?

We collect the information stated above for the following purposes:

1.     To be able to contact our Visitors and Clients with general or personalized service-related notices and promotional messages;

2.     To ensure the health and safety of participants;

3.     To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

We store names and email addresses on an Excel spreadsheet which is imported onto our company Mailchimp account. We use this information to contact you personally or to send out periodic newsletters. Individuals will need to “opt-in” to receive these communications from Swing Dance Cumbria.

We only use your personal information in relation to Swing Dance Cumbria events. We will never share or disclose your personal information with third parties.

Email Communications

All Email communications from and with clients will be will be retained for 12 months and then deleted. 

Our Privacy Policy is published on our Ticketsource account page.  Personal data consisting of a customer’s name, address, email, phone number and membership number – i.e. any identifiable data is retained for a 12 month period from your last booking within our Ticketsource account after which it will be automatically deleted. Booking details (e.g. event, ticket information, ticket value) is not personal data and will not be deleted. As part of the General Data Protection Regulations (GDPR), you are required to have a customer data retention period and delete customer data in line with this policy.  

Social Media

Our company uses Facebook as a social media platform for marketing and communication with our customers.  Where necessary contact details that customers have shared with us via Facebook messages will be populated onto an excel spreadsheet for event registration purposes. We may communicate via Facebook with site users who have requested information from us or commented regarding our products and services. All historic communications will be deleted from our page after 12 month period. For marketing purposes, images will be stored indefinitely.  Should you wish to have your images removed from our page please can you contact us on the details at the end of this policy?  All users of Facebook are under the governance of the Facebook General Data Protection Policy.  In addition to this our Data Protection Policy is published on our Facebook page.  

Website

Our website is hosted by Squarespace which automatically collects Cookies to help us provide you with a better visitor experience and also to improve our website by providing functionality or analytical services. 

Squarespace.com provides us with the online platform that allows us to showcase our products and services to you. Your data may be stored through their data storage, databases and the general Squarespace applications. They store your data on secure servers behind a firewall. 

How to withdraw your consent

If you don’t want us to process your data anymore, please contact us at swingdancecumbria@gmail.com or send us mail to Swing Dance Cumbria, Pringle House, Ellonby, Penrith, CA11 9SN. You can unsubscribe from our mailing list at any time by clicking the unsubscribe button at the bottom of emails.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

uestions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at swingdancecumbria@gmail.com or send us mail to Swing Dance Cumbria, Pringle House, Ellonby, Penrith, CA11 9SN. You can unsubscribe from our mailing list at any time by clicking the unsubscribe button at the bottom of emails.